Harmonic Resolution Systems warrants the product designated herein to be free of manufacturing defects in material and workmanship, subject to the conditions herein set forth, for a period of 90 days from the date of purchase by the original purchaser. The purchaser is required to register the unit with Harmonic Resolution Systems by completing the limited warranty registration below within 14 days upon receipt of any HRS product.
The limited warranty extends the 90 days to a period of 5 years from the date of purchase by the original purchaser, or no later than 6 years from the date of shipment to the authorized Harmonic Resolution Systems dealer, whichever comes first.
This limited warranty is subject to the following conditions and limitations.
During the limited warranty period, Harmonic Resolution Systems will repair or replace any defective components free of charge. A Return Authorization Number (RA Number) obtained directly from Harmonic Resolution Systems is required before any product is returned to Harmonic Resolution Systems for any reason. This number must be visible on the exterior of the shipping container(s) for Harmonic Resolution Systems to accept the return.
Units shipped to Harmonic Resolution Systems without a visible RA Number on the exterior of the shipping container(s) are subject to be returned to the sender and freight collect.
Units to be repaired by Harmonic Resolution Systems must be sent shipping and insurance prepaid by the original purchaser in the original packaging material. A returned product should be accompanied by a written description of the defect.
Repaired units will be returned by Harmonic Resolution Systems shipping, and insurance will be prepaid by the customer.
All other warranties or conditions, either written or implied, are void.